Privacy Policy

1. Introduction

This Privacy Policy explains how Wabsyte Studio (OPC) Private Limited ("Pantro", "we", "us") collects, uses, stores, and protects your personal information when you use the Pantro platform — including the owner, manager, and tenant mobile apps, web portals, and this website. By using Pantro, you agree to the practices described in this policy.

2. Information We Collect

• •Account information: your name, email address, phone number, and password (stored securely in hashed form).
• •Property data: property names, addresses, room and bed details, rent amounts, security deposits, and related records you enter while managing properties.
• •Tenant data: names, contact details, documents, and rent/payment records of tenants registered by property owners or managers.
• •Payment information: payment transaction IDs, amounts, dates, and payment proof screenshots uploaded to verify rent payments. We do not store full bank or card details.
• •Usage data: device type, operating system, app version, and basic analytics used to improve the platform.

3. How We Use Your Information

• •To provide and operate the Pantro platform — property management, rent tracking, complaint handling, and tenant communication.
• •To send service notifications such as rent reminders and payment confirmations.
• •To improve our products, fix bugs, and provide customer support.
• •To comply with legal and regulatory obligations.

4. How We Share Your Information

• •With service providers who help us operate the platform (cloud hosting, payment processing, and push notification services), under strict data-protection terms.
• •With property owners and managers, when a tenant uses the platform — tenant data is visible only to the property's authorized management.
• •With authorities, only when required by law.

5. Data Storage & Security

All data is transmitted over encrypted HTTPS connections and stored on secure cloud servers with access controls, encryption, and regular backups. We follow industry best practices to protect your data, but no method of transmission over the internet is 100% secure. Payment proof screenshots and other sensitive records are accessible only to the relevant property's authorized users.

6. Data Retention

We retain your data as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account data at any time.

7. Your Rights

• •Access and correct your personal information.
• •Export your data from the platform at any time.
• •Delete your account and associated data.
• •Withdraw consent for marketing communications.

8. Children's Privacy

Pantro is not intended for children under 13, and we do not knowingly collect data from children. If you believe a child has provided us personal information, contact us and we will delete it.

9. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on this page with the effective date noted below. Continued use of Pantro after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have questions or requests regarding this policy or your personal data, contact us at: